Operational document
Terms and Conditions
These terms summarize the general rules for using the website and the operating framework for enquiries and direct booking requests. Final booking conditions are shared before payment depending on rate, dates, and the active policy.
Last updated: March 14, 2026
Terms and Conditions
General terms for browsing, booking requests, and direct service coordination at Hotel Kimal.
1. Website use
This website is intended for informational and commercial use. You may use it to review rooms, services, wellness, dining, and Hotel Kimal contact channels.
You may not use the site to disrupt its operation, automate abusive requests, or attempt to access unauthorized areas.
2. Enquiries and bookings
Sending an enquiry or submitting a form does not guarantee availability until the team or booking engine issues an explicit confirmation.
Rates, minimum-stay rules, modification policies, and prepayment terms may vary by season, channel, room type, and active promotion.
3. Payments, changes, and cancellations
Commercial and cancellation terms are shown or communicated when quoting or booking. We recommend reviewing them carefully before confirming any payment.
If a reservation includes third-party services such as transfers or experiences, additional provider rules may apply.
4. Content and third parties
This website may link to maps, social platforms, review services, payment providers, or other third parties. Each external service operates under its own terms and policies.
We work to keep information current, but images, copy, schedules, and amenities may change due to operations, seasonality, or maintenance.
To confirm reservation-specific conditions, contact us at reservas@kimal.cl or call us at +56 9 9138 7728.