Plan with confidence
Official FAQ
We answer your questions before you travel
A living guide with detailed answers about your stay, Paacha gastronomy, Kimal Relax and transfers.
If you can't find what you need, our team replies at reservas@kimal.cl.
Frequently asked questions by category
Explore everything you need to know before arriving in the driest desert on Earth.
Your stay
We refresh this information every month together with our team.
Spa & wellness
We refresh this information every month together with our team.
Paacha gastronomy
We refresh this information every month together with our team.
Logistics & transfers
We refresh this information every month together with our team.
Flexible policies
We adapt to expedition schedules and flights so you can travel with peace of mind.
- • Free cancellation up to 7 days before check-in on most rates.
- • Complimentary rescheduling if roads close or weather conditions change.
- • Early breakfast for departures before 6:00 a.m.
- • Late check-out subject to availability, with spa access while you wait for your flight.
Need something more specific?
Leave us a note and we'll set up a video call to answer questions or coordinate details.
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